Terms & Conditions of Service
Products and Services
These terms and conditions are applicable to all sales and services – current and future until amendments are duly published online and/or in branches.
Information and advice contained on our website printed materials or provided by staff are to be used as a guide and is without warranty of any kind whether express or implied.
If you believe the depreciated value of your garment exceeds 10 times the dry cleaning charge please declare the value at the point of drop off in which case the garment will be cleaned at 1/10th of the declared value of the garment.
Blanksons shall not be liable for garments which do not have a care label affixed to the garment. All of such garments/textiles can be cleaned at customer risk.
Blanksons does not accept liability for buttons, beads, sequins, belts, buckles or zips. Wedding dresses and silk ties are cleaned at the owner’s risk.
Please ensure that you remove any valuable items or personal items attached to or left in your textiles. Blanksons is not responsible for any items left in pockets or for removable accessories.
For items which have a defect in the design, material, dyes or construction, have residual stains or have accessories or ornaments which don’t withstand cleaning – Blanksons shall not be held liable. Garments/ Textiles are cleaned to manufacturers care instructions and any damages/faults following cleaning in relation to the above should be duly returned to the manufacturer.
Please verify that the number of items collected or orders delivered (no more than 24 hours after delivery) matches the number of items stated on your ticket. Blanksons will not be liable for claims relating to missing items outside these parameters.
Any claims or irregularities with respect to the condition of your garment must be made within seven (7) days from the time the garment/item is collected.
Comments, damage or stains relating your item which might be noted on your invoice are only preliminary and are not conclusive or final. It is impossible to note all irregularities, problems, damage or stains on every invoice. We do attempt to record this information however make no warranty as to the completeness of these descriptions.
We will always make a good attempt to remove stains, however, it is not always physically possible to remove all types of stains from all types of fabrics, caution will be exercised and Blanksons will not waive any charges due to our inability to remove a stain.
Liability for any reason (including but not limited to lost or damaged items) is limited to the lesser of 10 times the cleaning cost or the depreciated value of the item as determined by the International Fair Claims Guide published by the International Fabricare Institute (IFI).
In every instance, Blanksons’ liability shall be limited to the terms contained herein and shall only apply to the individual item which has been damaged or lost. In the event that items are priced in one lump sum or are part of a set (such as curtains, bed sets or cushion covers) and should any damage occur where the fault lies with Blanksons the liability shall be based upon 10 times the apportioned cleaning cost for that individual item (part of a set).
The pages on this website are published by BLANKSONS LTD.
Accessing the Website
BLANKSONS does not guarantee that the website, or any content on it, will always be available or be uninterrupted. Access to the website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the website without notice. We will not be liable to you if for any reason the website is unavailable at any time or for any period. You remain responsible for making all arrangements necessary for you to have access to the website.
Information we provide on the Website
Information is supplied and published by BLANKSONS and, where indicated, by certain third parties. BLANKSONS takes every care and precaution to ensure that information published on the website is accurate when published and regularly updated, but does not guarantee and cannot be held liable for its accuracy or timeliness and may change the information at any time without notice. You must not rely on the information on the website and you acknowledge that you must take appropriate steps to verify this information before acting on it.
Blanksons publishes the website “as is” without any kind of warranty, express or implied. In operating this website, the accuracy of the information, products or services referred to on the website in so far as such warranties may be excluded under any relevant law and to the extent lawfully permitted, Blanksos shall not be liable for any losses or damage whether direct or indirect, including direct or indirect loss fo profits, without limitation consequential, exclusive or otherwise incidental which may result from the use of the website howsoever arising.
We are not responsible for the content of any other website from which you have accessed the Website or to which you may hyperlink from the website and cannot be held liable for any loss or damage you incur as a result thereof.
We do not guarantee that the Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access the Website. You should use your own virus protection software.
You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of-service attack. A criminal offence under the Computer Misuse Act 1990 is committed if in breach of this provision. All breaches will be duly reported to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. Please note, your right to use the Website will immediately cease in the event of such a breach.
Intellectual property rights
BLANKSONS owns the copyright in the content published on the Website except where otherwise indicated by a third party’s proprietary notice. Images, trademarks and brands are also protected by other intellectual property laws and may not be reproduced or appropriated in any manner without written permission of their respective owners. Unless specifically prohibited by a notice published on any page, you may make a print copy of such parts of the Website as you may reasonably require for your own personal use provided that any copy has attached to it any relevant proprietary notices and/or disclaimers. All other use is prohibited.
We are constantly working to make the BLANKSONS website as user-friendly and accessible as possible for every user. We have made every effort to ensure that this website meets or exceeds the relevant legal requirements.
The website should be compatible with recent versions of devices.
Contact us with questions and feedback
We have intended that you should have no difficulty in accessing any information on this website. However, if you experience difficulty in any way we would like to hear from you and rectify swiftly. Please contact us.