Book a collection


Book my Collection

  • Delivery and collection times. We will endeavour to collect and deliver on the day between 8 am – 4 pm. You must have your items ready for collection between that window. We can try and accommodate a “delivery window” for you but unfortunately, we are unable to provide specific times as routes can change throughout the day and will also depend on any traffic conditions.
    • If we are delivering to you and we cannot reach you before 4 pm, we will either call or text. Your delivery will be given priority the next working day. The fee of £10.00 will not apply.
    • If we are collecting from you and you do not leave items out or you’re not in, within the window of 8 am – 4pm, we will reschedule at our earliest and the £10.00 fee will apply.
    • If we are delivering to you on a day and/or time you have told us, and you were not in, we will return items to one of your local branches and you can collect during opening hours the next day. If we have to reschedule a delivery, this will will be at our earliest and the £10.00 fee will apply.
  • Prices. Prices are subject to change without notice.
  • Your invoice.  Your invoice will provide you with a detailed account of your order as well as the total amount due. A copy will be delivered with your order.
  • Payment Terms. Payment is made by card which we keep securely on file. Your card will be charged prior to delivery. If you do not have a card on file, then once your order has been received and booked in, you will receive a call to take payment. Please note that, we will not deliver until payment has been received in full.
  • Timing. On-demand, weekly or bi-weekly? Our standard turnaround for home collection and delivery is one week and we return your order the same day the following week. If you need your order quickly please state that when booking. We will do our best to accommodate. Please note that this may vary the price you pay.
  • How do I book a collection? It’s easiest to do this online. Just submit your details on the form, our driver will turn up on your chosen day between 8am – 4pm and we will do the rest. You can also book via telephone by calling any of our branches.
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