Terms and Conditions

These terms and conditions are applicable to all sales and services – current and future until amendments are duly published online and/or in our hubs.

Information and advice contained on our website printed materials or provided by staff are to be used as a guide and is without warranty of any kind whether express or implied.

Values

If you believe the depreciated value of your garment exceeds 10 times the cleaning charge please declare the value at the point of drop off in which case the garment will be cleaned at 1/10th of the declared value of the garment.

Care Label

Blanksons shall not be liable for garments which do not have a care label affixed to the garment. All of such garments/textiles can be cleaned at customer risk.

Liability

Blanksons does not accept liability for buttons, beads, sequins, belts, buckles or zips. Where removable, please remove them before handign them in for cleaning. Wedding dresses and silk ties are cleaned at the owner’s risk.

Please ensure that you remove any valuable items or personal items attached to or left in your textiles. Blanksons is not responsible for any items left in pockets or for removable accessories.

For items which have a defect in the design, material, dyes or construction, have residual stains or have accessories or ornaments which don’t withstand cleaning – Blanksons shall not be held liable. Garments/ Textiles are cleaned to manufacturers care instructions and any damages/faults following cleaning in relation to the above should be duly returned to the manufacturer.

All orders are subject to our checklist. In the absence of a customer checklist that has been tallied with Blanksons checklist, Blanksons checklist shall be deemed as final. Blanksons will not be liable for claims relating to missing items outside these parameters.

Any claims or irregularities with respect to the condition of your garment must be made within 24 hours from the time the garment/item is collected.

Comments, damage or stains relating your item which might be noted on your invoice are only preliminary and are not conclusive or final. It is impossible to note all irregularities, problems, damage or stains on every invoice. We do attempt to record this information however make no warranty as to the completeness of these descriptions.

We will always make a good attempt to remove stains, however, it is not always physically possible to remove all types of stains from all types of fabrics, caution will be exercised and Blanksons will not waive any charges due to our inability to remove a stain.

Liability for any reason (including but not limited to lost or damaged items) is limited to the lesser of 10 times the cleaning cost or the depreciated value of the item as determined by the International Fair Claims Guide published by the International Fabricare Institute (IFI) when a valid proof of purchase is provided. Where proof of purchase cannot be provided, liability will be the lesser of 5 times the cleaning cost. From these guidelines, we would potentially compensate you once liability is proven by us, only once the age, original value and proof of purchase from you is clearly established. We do not replace old for new and therefore need to establish the age, state and condition of the item(s) when we received them for cleaning and prior to any compensation being paid out.

In every instance, Blanksons’ liability shall be limited to the terms contained herein and shall only apply to the individual item which has been damaged or lost. In the event that items are priced in one lump sum or are part of a set (such as curtains, bed sets or cushion covers) and should any damage occur where the fault lies with Blanksons the liability shall be based upon 10 times the apportioned cleaning cost for that individual item (part of a set).

Payments

All orders shall be paid for on drop off in store and upon booking in if collected on our collection and delivery service. Regular or account custoers will be required to have a card on record which will be charged once booked in. Delivery will not be completed until payment in full has been received. We will endeavour to deliver orders that have missed any payment deadlines on the next available route/slot.

General Terms Of Use

The pages on this website are published by BLANKSONS LTD.

By using the website you agree to be bound by these terms of use, please read them carefully. We reserve the right to vary these terms of use at any time and will publish any such variations here. You are advised to review these terms of use on a regular basis as you will be deemed to have accepted variations if you continue to use the website after they have been published. Please refrain from using the website in any way if you disagree to abide by these terms of use.

These terms of use are governed by the laws of England and Wales and you agree that the English courts shall have exclusive jurisdiction in any dispute.

To the extent that any part of these terms of use is found to be invalid, unlawful or unenforceable by any court of competent jurisdiction such part shall to that extent be severed from the remaining terms all of which shall remain in full force and effect as permitted by law.

Accessing the Website

BLANKSONS does not guarantee that the website, or any content on it, will always be available or be uninterrupted. Access to the website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the website without notice. We will not be liable to you if for any reason the website is unavailable at any time or for any period. You remain responsible for making all arrangements necessary for you to have access to the website.

You are also responsible for ensuring that any persons with access to the website through your internet connection are aware of these terms of use and that they are complied with.

Information we provide on the Website

Information is supplied and published by BLANKSONS and, where indicated, by certain third parties. BLANKSONS takes every care and precaution to ensure that information published on the website is accurate when published and regularly updated, but does not guarantee and cannot be held liable for its accuracy or timeliness and may change the information at any time without notice. You must not rely on the information on the website and you acknowledge that you must take appropriate steps to verify this information before acting on it.

Blanksons publishes the website “as is” without any kind of warranty, express or implied. In operating this website, the accuracy of the information, products or services referred to on the website in so far as such warranties may be excluded under any relevant law and to the extent lawfully permitted, Blanksos shall not be liable for any losses or damage whether direct or indirect, including direct or indirect loss fo profits, without limitation consequential, exclusive or otherwise incidental which may result from the use of the website howsoever arising.

Third-party websites

We are not responsible for the content of any other website from which you have accessed the Website or to which you may hyperlink from the website and cannot be held liable for any loss or damage you incur as a result thereof.

Viruses

We do not guarantee that the Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access the Website. You should use your own virus protection software.

You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of-service attack. A criminal offence under the Computer Misuse Act 1990 is committed if in breach of this provision. All breaches will be duly reported to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. Please note, your right to use the Website will immediately cease in the event of such a breach.

Intellectual property rights

BLANKSONS owns the copyright in the content published on the Website except where otherwise indicated by a third party’s proprietary notice. Images, trademarks and brands are also protected by other intellectual property laws and may not be reproduced or appropriated in any manner without written permission of their respective owners. Unless specifically prohibited by a notice published on any page, you may make a print copy of such parts of the Website as you may reasonably require for your own personal use provided that any copy has attached to it any relevant proprietary notices and/or disclaimers. All other use is prohibited.

Accessibility

We are constantly working to make the BLANKSONS website as user-friendly and accessible as possible for every user. We have made every effort to ensure that this website meets or exceeds the relevant legal requirements.

The website should be compatible with recent versions of devices.

Contact us with questions and feedback

We have intended that you should have no difficulty in accessing any information on this website. However, if you experience difficulty in any way we would like to hear from you and rectify swiftly. Please contact us.

We reserve the right to amend these terms & conditions without notice.